Refund Policy / Terms & Conditions

Book Nevis Ltd. 

It’s important you take a little time to read and fully understand our terms and conditions before you place a reservation and/or confirming a booking.

 

1. DEPOSIT & BOOKINGS

When you place a reservation with us, we will require a non-refundable deposit of US$150. We’ll take receipt of this deposit as confirmation of your Nevis booking and that you have read and understand our terms and conditions.

 

2. MAKING CHANGES

If you’d like to change your original booking after it has been confirmed, we will charge an amendment fee of US$25 per amendment to cover admin and communication costs. This is over and above any supplier fees. 

Depending on the nature of the change, seasonal price adjustments, additional costs or cancellation fees may also be applicable.

 

3. FINAL PAYMENT

You will need to make payment in full subject to supplier deadlines and conditions.

 

4. CANCELLATIONS AND REFUNDS

If you cancel your reservation the following fees will apply (outside of any supplier cancellation penalties): 

  • Once holding a confirmed Booking – Loss of Deposit
  • Between 60 – 30 Days Of Booked Activity - 50% of total cost
  • Within 30 Days of Booked Activity - 100% of total cost
  • After Departure - No Refund for any unused service(s) 

The cancellation fees may vary from what’s listed here depending on supplier of services, so please check when you book.

NEVIS MULTISPORT EVENTS

No refunds on Nevis Marathon & Running Festival and Nevis Triathlon event registrations. 

 

5. TRAVEL INSURANCE

We recommend that all travellers have Comprehensive Travel insurance for the full duration of their travel arrangements.

 

6. YOUR TRAVEL DOCUMENTS

You can access official travel advice issued by the Nevis Island Administration by calling 1-869-469-5521 or visiting www.nia.gov.kn

We recommend you review this information before you place your booking and prior to your departure.

 

7. CONSUMER CLAIMS

If you experience any problems during your vacation it’s important that you contact your Advisor immediately, so we can help rectify the situation as quickly as possible with the relevant supplier. If this isn't possible and you wish to lodge a complaint, please write to us within 30 days of your return with copies of supporting documentation.

 

8. DESCRIPTIONS, MAPS AND PHOTOGRAPHS

Descriptions on this website are based on the information we are provided by suppliers. Any facilities described can change at any time. Maps and photographs are included for general information and may not necessarily reflect actual locations or services. Photographs may not be specific to the actual service you have booked.

 

9. RESPONSIBILITY

Book Nevis Ltd. does not own, manage, control or operate any transportation, vehicle, any hotel or restaurant, sport event or any other supplier of services. We are a coordinator of these services, which are provided by independent operators who have their own terms and conditions and are subject to the laws of the Federation of Saint Kitts & Nevis. 

All services we provide are subject to the terms, conditions and limitations of liability imposed by our contractors, event organisers, services and all services are subject to the laws of the Federation of Saint Kitts & Nevis. 

We exclude all liability for loss or damage that may arise from the action by a third party agent. We do not accept liability or any claim for compensation for any damage, loss, injury, delays, additional expenses or inconvenience caused by any events that are outside our control. These Terms & Conditions are governed by the laws of the Federation of Saint Kitts & Nevis.

 

10. NEWSLETTER SUBSCRIPTION & ENQUIRIES

By signing up to any newsletters on this website and sending us an enquiry, you agree to be sent marketing communications from Book Nevis Ltd.. You can opt out of these communications at any time using the opt-out function on the electronic communications, emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or call us and let us know.